BUSINESS PRINCIPLES
1. The interests and wishes of our customers always take pride of place with us. Our experience shows that if we work successfully with our customers, this also ensures our own success.
2. Our assets are our employees, our capital and our reputation. If any of these assets were ever to be damaged, it would be impossible to restore our reputation. We have committed ourselves in writing to the rules of ethics, law and moral principles. Our continued success depends on the continued observance of these standards.
3. Our goal is to make profit. The decisive factors are the achievement of profitability, the further expansion of the company, keeping existing customers and winning new ones.
4. We are very proud of our professional quality work. We demonstrate an uncompromising resolve to achieve what we have set out to achieve. Although we carry out a wide range and a great volume of different activities, if we ever had to make the choice we would rather be the best than the biggest.
5. We demonstrate creativity and imagination in everything that we do. Although we acknowledge that the old ways are often the best, we still aim at all times to find better solutions for our customers. We are proud of the fact that many of the ideas that we have developed have since come to be regarded as standards.
6. We take extraordinary pains to attract and select only the very best employees for our company. As a service-provider, we know that without the best people, we cannot provide the best service.
7. We prepare our employees for the possibility of developing their professional careers more quickly than is normally the case in most other companies. We are always on the lookout for the limits that our employees are capable of overcoming. The progress and promotion of an employee depends solely on his or her ability to make a contribution toward the success of the company, irrespective of competition, colour, religion, sex, age, nationality, physical impediments, sexual orientation or any other impermissible criterion or circumstance.
8. We emphasise co-operation in everything we do. Although individual creativity is always encouraged, we have established that teamwork always brings about the best and most successful results. We have no place for anyone who puts their own personal interests before those of the company or our customers.
9. The integrity and the work performance that our employees bring to our company are of a higher level than can be found in most other organisations. We believe that this is an important constituent of our success.
10. We want to be large enough in order to carry out major projects on behalf of our customers, yet still small enough to retain the required loyalty, confidence and team spirit. This is a major contributor to our success.
11. We strive constantly to adapt ourselves to the rapidly changing requirements and demands of our customers, continually developing new ideas and concepts in order to meet these demands. We know that the market is changing continually, and that self-satisfaction would lead to the failure of the company.
12. We regularly receive confidential information by reason of our customer connections. The betrayal of this confidence or the negligent handling of secret information must be regarded as absolutely inconceivable.
13. Our business is characterised by strong competition, and we are always aggressive in the improvement of our own position and our customer relationships. It is however our duty to be fair competitors, and never to disparage other companies.
14. Integrity and honesty are the cornerstones of
our company. We expect that every employee will observe the highest moral
standards in everything that they do. This applies to both spheres of
life, the professional and the private.